Information Technology
252722 Requisition #
Thanks for your interest in the Advisor-IT-Advanced (User Experience Strategist) position. Unfortunately this position has been closed but you can search our 419 open jobs by clicking here.

Position Requirements:




Bachelor's Degree or equivalent experience/Master's Degree may be preferred with 10+ years of work experience in user experience, human computer interaction, product management or related area.


Knowledge: Advanced knowledge pertaining to concepts and principles in functional area.  General knowledge of department/business lines, Reserve Banks, and / or System operations, policies, procedures and technologies.  Experience in user-centered design, user research and testing and understanding of how to apply data to shape the user experience.  Understanding of Design Thinking principles and processes

Communications: Excellent organizational and communication skills, creativity, attention to detail, and negotiation skills to interpret results, develop communications and recommend improvements.  Able to present information within all settings in a credible, confident and influential manner.  Communicates in a concise, direct and purposeful way.  Excellent customer service skills and demonstrated ability to interact with anticipated audiences in a courteous, service-oriented manner.


Collaboration: Highly collaborative with ability to work with diverse audiences to drive end user improvements.  Ability to mentor other on user-centered design best practices and processes.


Risk Management: [The individual] is responsible for understanding and applying risk management discipline in decision making, and contributing to his or her function’s risk management.


Decision Making: Works independently on broad assignments or under general directions as to scope or objectives.  Makes decisions within established or widely accepted standards.  Achieves assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience.


Working Conditions: Will require the use of standard office equipment such as computers, phones, photocopiers, etc.


Physical Demands: Requires some degree of sitting (for prolonged periods of time), standing, lifting carrying, pushing, pulling less than 20 lbs.


Other Considerations:

  • The 2018 Richmond hiring range is $106,600 - $133,200, annually.
  • The 2018 Richmond market range is 106,600 - $173,200, annually
  • Candidate should review the FRB Employee Code of Conduct to ensure compliance with issues related to previous employment and prohibited financial interests.  The Code is available on the About Us, Careers webpage at www.richmondfed.org
  • The deadline to apply for this opening is January 15, 2018. 

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