Business Analyst II/ Sr. Business Analyst

261819 Requisition #

Position Summary:

Under general supervision, provides services and activities that align analytical support with business initiatives, which may include the following: database input and management; supporting data analysis and creation of dashboards and metric reports; MIS report and operations metrics production; and budget data input, management, and reporting. Facilitates the information flow among business lines to achieve desired outcomes. May conduct internal improvement efforts and implementation plans for projects.

Key Responsibilities:

  • Works on problems or projects of limited scope under general supervision. Exercises sound judgment within defined procedures and practices. Receives general instructions in all work performed. Analytical assignments typically vary and may include preparing recurring reports, budget monitoring and analysis, customer services reports and other department analytical needs.
  • Conducts a range of activities, including: moderately complex database input and management; producing intermediate level MIS reports and operations metrics; and moderately complex budget data input, management, and reporting. Analyzes problems with appropriate logic and fact finding; identifies irregularities or issues in work activities before major problems appear; organizes data and information in a manner that effectively communicates issues and underlying cause/effect relationships. Performs intermediate level research and analysis and develops sound recommendations. Proactively identifies process improvement opportunities and brings them to management’s attention.
  • Strong teamwork and customer service orientation. Draws on experience to resolve moderately complex issues. Adheres to team guidelines and fulfills own responsibilities to accomplish team goals. Engages with team and all levels of management to collaboratively accomplish goals. Engages other stakeholders in collecting feedback and input to complete work activities.
  • Identifies critical activities and adjust priorities to prevent irrelevant issues and distractions from inhibiting completion of assignments. Prioritizes work assignment to ensure the most important work is completed first; coordinates work with others in group projects to support overall work plans and schedules. Brings competing priorities or issues to management’s attention for resolution.
  • Where applicable, provides support for production systems, such as: maintaining daily processes, identifying problems, proposing alternatives, and providing business application releases and customer testing.
  • Under general supervision, produces written products that are clear and concise, grammatically correct and in a tone and format befitting the message, audience and objective of the writer. Verbally expresses thoughts and opinions to others in a clear and concise manner.


  • Bachelor's Degree or 4 years equivalent experience; Bachelor's Degree preferred


  • Two to Five years preferred

Knowledge Area/Technical Skills/Certifications and Licenses:

  • Basic Accounting
  • Customer Service
  • Department Knowledge (processes, procedures, operations, etc.)
  • Proficiency in Excel, Access, Word and PowerPoint

Individual Competencies

  • Demonstrates Self-Awareness
  • Problem Solving
  • Action-Oriented
  • Collaborates
  • Communicates Effectively

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).


The Federal Reserve Bank of Atlanta is an equal opportunity employer. 

Individual Competencies

  • Demonstrates Self-Awareness
  • Problem Solving
  • Action-Oriented
  • Collaborates
  • Communicates Effectively

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