Consumer Compliance Examiner

The Federal Reserve Bank of San Francisco believes in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.

Job Summary:

The Financial Institution Supervision and Credit Division is responsible for the supervision and regulation of state member banks (SMBs), bank holding companies (BHCs), savings and loan holding companies (SLHCs), financial holding companies (FHCs), data service providers, trust companies, and foreign banking organizations (FBOs) that operate in the 12th District.  Supervised institutions are located in all states of the District and range in size and complexity from small community organizations to some of the largest banking organizations in the country.

Consumer compliance examiners help promote market efficiency and fairness in consumer financial services. They enforce federal consumer protection laws and regulations and promote access to banking services in historically underserved markets through various means, including the conduct examinations, investigation of consumer complaints and outreach activities to the banking industry.

 
Duties and Job Responsibilities:

• Leading examinations and assessing compliance with consumer protection laws and regulations, including fair lending laws and regulations, rules regarding unfair or deceptive acts or practices and the Community Reinvestment Act.
• Assessing management performance and the effectiveness of compliance risk management practices.
• Determining the effectiveness of an institution’s control environment, including internal audit and other related activities.
• Developing risk assessments detailing the compliance risks of an institution or portfolio of institutions.
• Monitoring the performance and risks or an institution or portfolio of institutions on an ongoing basis.
• Working in teams to complete on-site examinations under the direction of an Examiner-in-Charge Investigating consumer complaints related to consumer protection laws and regulations.
• Participating in various conferences, seminars and other outreach activities to provide current regulatory perspectives to the banking industry.
• Maintaining strong knowledge of banking and regulatory environments, particularly as related to consumer protection laws and regulations.

Position Requirements and Qualifications:

• Be a U.S. Citizen, U.S. National, or hold a permanent resident/green card with intent to become a U.S. Citizen.
• Valid driver's license is required.
• Bachelor’s degree is required; a major in business, economics, finance, accounting, or a related field is preferred.
• Minimum of four or more years of direct or comparable banking, financial industry, or banking supervision experience.
• Ability to travel 50 to 70 percent.
• An understanding of business risks risk management, and banking principles.
  Strong problem solving and analytical thinking skills.
• Strong verbal and written communication skills.
• Intermediate to advanced familiarity with the Microsoft Office suite, including Microsoft Word, Excel and Power Point.

Candidates for this position must have demonstrated performance in core technical and behavioral competencies.  Primary behavioral competencies to be evaluated include: Collaboration, Influence, Emotional Intelligence, Development, Accountability, Leadership, Achievement, Critical Thinking, and Innovation

Why us? We value excellence, integrity, collaboration, diversity, and work/life balance. We offer an excellent benefits package, an alternate work schedule, tuition reimbursement and an opportunity to work on a great team.

The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer. Our people proudly reflect the diversity and the ideas of the community we serve.