CRSO Business Analyst

262073 Requisition #

Job Summary


Assists in the development, implementation and coordination of the CRSO Channel’s strategic/business planning activities along with execution and tracking of strategic plans.  Assists in product, market/industry and financial analysis of Channel product and business opportunities. Assists in the development of briefing materials and presentations for CRSO and System management as needed. The level of work required is considered intermediate and must be able to work under general supervision. This job does not have any direct reports.


Principal Duties and Responsibilities
  • Assists in the coordination of CRSO, System and District groups on development, maintenance and implementation of CRSO Channel strategic plans
  • Assists with the development of metrics to track performance to plans
  • Assists in the development of yearly and multi-year forecasts
  • Serves as a business analyst for internal or external CRSO related channel, channel products or access to the channel products
  • Supports analyses and projections of financial, performance, operational and statistical data and reports regularly
  • May lead small to medium sized projects to bring product and/or component enhancements to the electronic access channels
  • Adheres to business process re-engineering methodologies and tools
  • Enforces integrated planning and tracking across channels, tiers, projects, and teams
  • Enforces the ongoing use of standards established as part of the planning process
  • Ensures that project risks are understood, addressed and resolved on a timely basis
  • Develops and conducts educational programs to disseminate knowledge and ensure adoption and use across the CRSO
  • Develops internal and external communications for stakeholder groups
  • Develops cross-functional meeting agendas in support of assigned projects
  • Analyzes user requirements, procedures, and problems to automate processes
  • Creates and updates information within CRSO’s systems of record, for example: SharePoint, JIRA, Confluence, FedPPM
  • Performs other duties as assigned


Education and Experience
  • Bachelor's degree or equivalent experience as noted below
  • 3 to 5 plus years of direct work related experience 
  • Coursework in Computer Science or Management Information Systems
  • Experience supporting project management methodologies
  • Experience with Agile software delivery processes, strongly desired
  • Experience performing specialized business analysis utilizing business analytics software, e.g. Tableau
  • Experience utilizing process mapping and re-engineering methodologies and tools
  • Experience communicating with internal and external stakeholders

Knowledge and Skills

  • Independent thinking and decision-making abilities
  • Strong written and verbal communication skills 
  • Possesses and applies broad knowledge of principles, practices, and procedures in the field of specialization to the completion of assignments

Other Requirements and Physical Requirements

*Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

*This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.

This document indicates the general nature and level of work performed by employees within this position.  It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job.  The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

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