Currency Services, Operations Supervisor (East Rutherford, New Jersey Location)

267124 Requisition #

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems. It is a challenge that demands the skills of a financial service professional and the intelligence an academic—all combined with a passion for public service.

What we do: 

The Federal Reserve Bank of New York Cash Function has a long history of innovation and leadership as a high volume processor of U.S. Banknotes. The facility utilizes state-of-the-art automation to support operations and controls. The Cash Function pays out and receives deposits of currency from depository institutions (DIs), central banks and other governmental counterparties. Incoming deposits are processed to cull out unfit and suspected counterfeit notes and remaining currency is repackaged for recirculation back to the depository institutions.

The New York Fed is seeking a Supervisor for Currency Services with capability in operations

Your role as Currency Supervisor:

  • Supervise activities of assigned team which may include payments, receipts and/or processing of high value cash shipments to domestic and international depository institutions;
  • Assure high performance, high productivity, efficiency and strong governance;
  • Compile and monitor metrics to ensure operational performance and control objectives meet a high standard;
  • Identify ways to improve business processes and controls and develop solutions;
  • Train, develop and oversee the daily performance of assigned team members;
  • Maintain strong controls, risk mitigation and compliance in a heavily regulated environment;
  • Set clear and consistent performance expectations and providing clear and actionable feedback.

What we are looking for:

  • Bachelor’s Degree in Engineering, Operations Management, or related discipline preferred.
  • Approximately 3-6 years of experience in operations management with a background in production parameters, business and cost controls.
  • Experience in a manufacturing or financial services operating environment or another regulated industry.
  • Demonstrated management skills including experience leading and motivating a team in an operations environment.
  • Project management skills and the ability to meet deadlines and drive projects forward.
  • Strong critical thinking skills combined with ability to synthesize data and analysis.
  • Excellent written and verbal communication skills.
  • Strong influencing skills and ability to work collaboratively, especially when dealing with outside stakeholders.
  • Ability and willingness to work overtime.


Our organization offers benefits that are the best fit for you at every stage of your career:

  • Fully paid Pension plan and 401k with Generous Match
  • Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)
  • Subsidized Public Transportation Program
  • Tuition Assistance Program
  • Onsite Fitness & Wellness Center
  • Flexible Work Arrangements
  • And more

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

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