IT Business System Analyst

267861 Requisition #

About the Role:

The Federal Reserve Bank of Dallas is looking for an experienced IT Business System Analyst. You will provide system development lifecycle services including requirement management, business users’ interviews, information collection, data analysis, business requirement documentation, use cases, test plan, test scripts and user acceptance testing.  The IT Business System Analyst will ensure excellent customer support, incident and problem management and communication.

This role requires in-depth knowledge and experience in their own discipline with broader capabilities including very strong analytical, problem-solving and conflict resolution skills to help identify, communicate and resolve issues. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves moderate to complex problems; takes a new perspective to solve a business or technical problem.

You Will:

  • Work with the team to implement IT solutions
  • Assist with project planning, estimation and design
  • Participate in sprint planning and daily standups
  • Understand, analyze and document business requirements and other artifacts
  • Prepare test plan and design and implement test cases
  • Lead the customer support, incident and problem management processes
  • Manage backlog and facilitate the prioritization process
  • Ensure adherence to SLAs and process compliance
  • Perform data analysis and reporting

You Have:

  • End to end experience implementing multiple large scale software development projects
  • Substantial experience with customer interaction and documenting business requirements
  • Extensive experience with preparing user stories, process flow diagram, wireframes
  • Experience designing UI focusing on usability, security and performance
  • Substantial experience with application and data testing
  • Strong database skills including the ability to understand the database design and construct queries
  • Working experience with agile development methodology, processes and tools
  • Experience implementing software solution on Cloud
  • Excellent problem-solving and analysis skills
  • Exceptional skills when communicating complex business and technical concepts with the business users, development team and management
  • Equivalent education and/or experience may be substituted for any of the above requirements

Why the Dallas Fed?

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)
  • 401K match, and a fully funded pension plan
  • Paid vacation, holidays, and volunteer hours; flexible work environment
  • Generously subsidized public transportation and free parking
  • Annual tuition reimbursement
  • Professional development programs, training and conferences
  • And more…


This position may be filled at various levels based on candidate's qualifications as determined by the department.

In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules, and all non-U.S. citizens must sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship.

The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.

If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.

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