Training, Development, & Operations Support Manager

Qualifications

·         Bachelor’s degree in business administration, management or a related field, or an equivalent combination of education and experience.

·         Minimum 8 years related operations, professional and/or call center experience, to include supervisory/management experience

·         Excellent oral and written communication skills

·         Demonstrated training  and compliance management abilities

·         Proficiency using standard business applications and software

·         Strong ability to conceptualize, plan, and develop strategies; coordinate large scale, complex projects