Training, Development, & Operations Support Manager
Qualifications
· Bachelor’s degree in business administration, management or a related field, or an equivalent combination of education and experience.
· Minimum 8 years related operations, professional and/or call center experience, to include supervisory/management experience
· Excellent oral and written communication skills
· Demonstrated training and compliance management abilities
· Proficiency using standard business applications and software
· Strong ability to conceptualize, plan, and develop strategies; coordinate large scale, complex projects